Has anyone dealt with this? Is it permanent? Is there anyone to talk to to sort it out? I definitely did not use a VPN or do anything to try to mask my location as I am unfortunately quarantined in PA hiding from the virus. The live chat couldn't give me any answers at all - they just kept saying I'm blocked and they don't have contact information for anyone to talk to. The only other thing I can think of was that I tried playing on Windows instead of the native Mac OS through a Parallels virtual machine when I first noticed the problem. I occasionally use a VPN when using public wifi and possibly could have had the PokerStars app still open in the background with a VPN on, but I don't think that happened. Using a VPN would not even make any sense because it would put me outside of PA and disable the app.

I am definitely in PA and have never tried to play PokerStars outside of PA or used a VPN to do so. I did the live chat, and they're telling me that my account with them is totally fine but that that I've been blocked by GeoComply because I used a VPN.

The app on my iPhone and iPad and on my computer all cannot verify my location. Pokerstars Iphone App Data Usage - Pros: 24/7 Customer Support 1,800+ Casino Games Available Great Web-Based App Bonuses for New & Returning Players Free Games Stop Players from Sitting on the Fence.

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